April 2007

Join me in welcoming Matt Fager to our team! He is a support technician who will be reporting to Stuart Byus. He comes to us with lots of experience, and we are happy he is here.

We are happy to announce that we are improving the way network support is delivered. Our new tech, Matt Fager, will be stationed here in our office full time to handle inbound support calls. He will be able to troubleshoot and resolve many issues remotely. He will escalate issues to our onsite techs for site visits. Other improvements include a new support email box, and online cases. More about our new improvements in the full-text version.

Our employee summer party this year includes a 90 minute Segway ride in Newport Beach. Full-text for more info.

If you have ever wanted to check the live traffic conditions of the freeways before heading on the road, now Google makes it easy. Full-text for more info.

Have you ever wanted to show co-workers or family members some key points on a map, all at the same time? Google has rolled out a new free service that allows anyone to plot many points on a map, upload key pictures or videos, and share with others. Full-text for more info.