Help Desk Services

Our help desk services provide a convenient way for your employees to obtain the immediate technical support they need.  Our techs are located in our Irvine, CA office and have sophisticated remote support tools.  During the phone call, the tech shares the computer desktop, talks with your employee about their issue, and resolves it.  Since our tech is controlling the desktop he can work quickly.  Your employee can see what the tech is doing, and can take control at any time during the session. 

We provide help desk services to small and medium businesses so that their employees have access to technical resources immediately and can thus stay focused on their jobs. Help desk support is provided through phone, chat, remote support sessions, and email...whichever is most convenient for your employees.  Help desk outsourcing is very popular due to its cost-effectiveness.  It makes sense for multiple companies to share a help desk technician rather than hire an full time help desk service employee.  Using our helpdesk services is convenient for you, since your employees can contact us directly, and it is convenient for your employees since they'll get the help they need immediately.  Our helpdesk support technicians are available to resolve virtually any computer issue.

If you'd like to talk about our help desk services, please feel free to contact us.  If you aren't ready to talk with us, feel free to check out our company's summer party K1 Racing Video.

Help Desk Services