Remote Support

Our remote support services provide you and your employees immediate assistance, without the wait of an onsite visit.  Our offsite support service is simple to use as well.  When your employees need remote desktop support they click the remote tech support button on our website.  Our remote helpdesk technician will connect and begin.  During the remote control support session we share the computer screen and communicate via phone.

Our remote support technology is unique since no pre-installation of software is required.  Anyone needing remote help desk support can contact us, and we'll provide remote pc support through the internet, regardless of their location across the country and without any advance configuration.  Our remote computer support technology connects only when invited to provide remote computer help, and does not allow us to connect again without invitation.

Our remote support technology enables us to provide instant remote technical support, and frequently eliminates the need for an onsite visit.

Remote Support